[Resolved] HDFC Bank — credit card

Deven Jaggi

from Mumbai, Maharashtra

Address:

400071

Hello first of all i am unable to reach anyone on customer support for credit card and secondly i have been unable to redeem any credit card reward points. I want immediate resolution j have been using this card for almost a year now and still unable to redeem a single point.
You people want to sell your cards but when there is a query there is not a single number a customer can speak to someone in person on. Also i had put an application for upgrade more than a month back even that has been turned a deaf ear to.
Ill make sure i cancel my accounts and move to another bank if this keeps on happening

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Mar 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance