[Resolved]  HDFC Bank — credit card

On 23rd october 2019, i swiped twicely my credit card no 2678 at hotel rangoli dombivli for rs 280 at 19.34 & 19.35 but pos machine shows no transactions hotel denied payment but i have received messages for debited accounts. Hence i made payment on another machine on 19.45 hotel says they haven't received above two transactions amount on their bank account statement, pl look into the matter & solve problem with refund amount or otherwise
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 09, 2019
Updated by Rajendra Vekhande
Pl resolved complaint
Verified Support
Nov 11, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information