[Resolved]  HDFC Bank — credit card

Address:chennai, Chennai, Tamil Nadu, 600039

I used my credit limit 175000 from my hdfc credit cards. I could not repay the whole amount instead i asked bank to provide emi option so that the loan amount would get settled but they did not provided me the emi option and till now i paid 30000 as minimum amount. Initially they told emi option would be provided for credit card purchase but now they are telling emi option is offer based and it is not available for my card. I requested bank several time for emi option but they are not giving me. It makes me more frustration. Though i asked emi option to settle the amount gradually but they are not providing. They understand the pulse of middleclass people and doing same for all customers like me. Please help me on this
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Jan 8, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. For a quick and amicable resolution on the concern raised by you, please click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
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