[Resolved] HDFC Bank — credit card

Vitthal Patnecha

Address:

3125, JSPL township , Chindi pada road, nisha

I got a msg without otp 199 rs deducted on 19th jan at 06:04:09 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.
Alert:rs.199.00 spent via credit cardxx2407 at amazon1258399 on[protected]:06:04:09 without pin/otp. Not you? Call [protected].

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Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 10, 2020

Updated by Vitthal Patnecha this gone happend since from 4 months and i already complain more then 5 times via mail because unfortunately phone banking customer care supportive not available on call.

Verified Support

May 16, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us assist you. https://cutt.ly/TyQ2Kl3

-Nadia
HDFC Bank Customer Assistance.

Verified Support

May 17, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to share scanned copy of the complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link http://bit.ly/2IOLetO.

Verified Support

May 17, 2020