[Resolved] HDFC Bank — Credit Card

dsdsharma

Address:

Nagpur

I haven't bought anything on EMIs, yet you collected a Rs.2440 "EMI" from me... Now you're going to charge me another EMI of Rs. 2440 on the 10th of November.

Raised like a dozen tickets about this but no one cares. Just automated replies - half-hearted resolution efforts... just doing script work.

Just visited the local branch and they said they don't have access to the "credit card" system!

Just wow!

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Nov 2, 2020

Complaint marked as Resolved

I waited like an hour to get through to a call support resource who told me what was happening. It was a purchase I had made last year... but had paid a couple interim EMIs so this one appeared to be out of nowhere!

HDFC Bank customer support has been notified about the posted complaint.