HDFC Bank — Credit card

This is to inform you that HDFC CREDIT CRAD charged me late fee of Rs 1300 AND int charges of Rs 4065 plus GST for my credit card payment.

i have made payment through NEFT from bank and because of tripplr lockdown /containment zone issue the bank made the payment after 2 days .

Without considering the situation the credit card company charged my huge amount as charges and interest to my account.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Sep 25, 2021
Updated by Dinsvar
Based upon this message please resolve the issue
Sep 27, 2021
Updated by Dinsvar
Still not attended the issue
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