HDFC Bank — Credit card

My credit card number ending with 8075 customer id 68850745 has been suspended with out any notice during covid time. I have cleared all the dues with in 2 months once we recovered from covid. After clearing the dues I requested hdfc to close the card. Now it’s been more than one and half year that I requested for closure and paid the dues. Due to suspension of the card i am unable to get any card or loan from hdfc bank. Kindly remove the mark if any which is blocking to get a new card or loan from hdfc. I would like to continue the relation with hdfc. Kindly do the needful
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

We observe that we have already responded to your mail id on October 09, 2023. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

-Vinay, Service Manager
HDFC Bank Customer Assistance

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