[Resolved]  HDFC Bank — credit card calls

I am your loan, sb and credit card customer. I had already warned 1 girl few months back not to talk rudely. I am making payments regularly. This time i had sent a neft from my acc n friday which is returned to my acc from my bank which i came to know just now as i went through my acc statement. Meanwhile again i am receiving calls from a girl who is talking rubbish without even concerning that i am in hospital right now. Asingama illa bank la thana velai solringa etc are the words she used. I am not going to initiate my payments again hereafter due to such words. I know how to improve my cibil also. Myself i am a banker.. Next step is banking ombudsman. We also have collection team better than yours. We dont use such harsh words.
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Sep 2, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] for further assistance in this regard.

-Anay
HDFC Bank Customer Assistance"
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