[Resolved] HDFC Bank — credit card cancellation

vishalnes

from Mumbai, Maharashtra

Address:

Vishwaraj housing Complex, paranjpe Colony, Sahara Building A-1 Room No16 3rd Floor, Mumbai City, Maharashtra, 401305

Hi,

I have canceled my credit card 6 months ago but today i received that my credit card outstanding is pending rs 630. As per my hdfc platinum credit card cancellation request is processed.

I tired to call hdfc customer team but didn't got right answer.

So i kindly request hdfc team please look into this matter.

Credit card no : [protected]

Was this information helpful?

No (0)

Yes (0)

Jan 7, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

HDFC Bank Customer Care's response Dear Customer,

Your HDFC Bank card ending 7102 has been blocked as lost basis your request placed to our Bank Representative on call. Accordingly, your card account details has been transferred to the new credit card ending 2862. However, a physical plastic of new credit card was not despatched to your mailing address since you had not placed request for card reissuance at that time of blocking your credit card account.

-Nadia
HDFC Bank Customer Assistance