[Resolved] HDFC Bank — Credit card charges | |||||
Hi I have been issued a cc which is been upgraded to ragellia and it had been told by my rm and the person accompanied that it is free of cost card, but strangely after an year i got a bill of 2875 on my card and when i called hdfc phone banking they reply that you are telling wrong it is a chargeable card... I talked to my rm and he assured that the things will be reversed and i also put a mail to show my kyc so that i can get a conformation but no reply on the same and the mail is still pending... Today i saw my statement and got shocked seeing late fee also levied on my card???... This is the height of stupidity and a total fraud by such a so called great bank??? Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Kindly mail us at [protected]@hdfcbank.com with credit card number, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.
-Natasha
HDFC Bank Customer Assistance