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HDFC Bank — credit card charges

I am using hdfc diners club credit card. When this card given to me they informed that there is no membership fee. Then they debited Rs. 1000 and said that my transaction is less than rs. 1 lac.
Again after 8 month they have debited rs. 1000 towards membership fee.
While I am trying to speak with customer care they disconnect phone.
Also they have charged rs. 500 for late fee. While there is no information given to me regarding this.

Bhagwat singh
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    +91 22 6160 6161
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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