[Resolved]  HDFC Bank — credit card charges

Address:

Indore, Madhya Pradesh, 452007

I have been issued a credit card by hdfc bank in oct 2018 but at the time of issuance of credit card, i was told that the credit card will be life time free card and the executive of the hdfc bank does not guide me for activation of the card within any stipulated time frame. He just told that the card is life time free card and i can use the card at my convenience. But after some time the bank has charged me rs 1180/-for non activation of card although i was not aware of it and i was not informed by the bank nor by the bank executive. I have not been sent any sms for charging of this amount. I m totally unaware about this charges of rs 1180/-. No one guide/inform me for this type of charges. I have also mail the customer care services of hdfc bank on 22.02.2019 but they also not help me. Please resolve my issue and refund of rs 1180/- to be credited to my credit card.

Vikram kumar jain
Email: vikramjain. [protected]@gmail.com
Mob no [protected]