[Resolved] HDFC Bank — credit card charges

Gajanan Mulate

from Aurangabad, Maharashtra

Address:

Plot No 1 gut 91 new satara parisar, Aurangabad, Bulandshahr, Uttar Pradesh, 431001

I having hdfc bank credit card with your bank. This credit card is not in use from the last 1 and a half yrs.
But so many default charges that have been applied to my credit card account.
And i m not able to pay the outstanding amount.
Total outstanding amount around 1lac and above but i am not using the credit card from the last 1years.
So please reverse charges.

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Dec 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Basis your post, we have taken a detailed review of your card account and we again wish to inform you that in the event of non-receipt of payment, delayed payment or payment less than the total minimum amount due the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied are legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement. Please visit http://bit.ly/2I2IFCD for further clarification.

-Nadia
HDFC Bank Customer Assistance