[Resolved]  HDFC Bank — credit card charges

I have done my outstanding payment late by 3 days and for the same bank has charged a late fees and at the same time after a week they have charged finance fees twice in a row. Without any prior information how can they charges to the customer?

Really disappointed with the services.

Looking for the charges waive off which are there in my nov. Month bill.

Card no [protected]
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Dec 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Assistance
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