HDFC Bank — Credit card charges interest & processing fees with IGST on NO COST EMI

Address:Vasai west, station branch

I was not taking any term loan, i was purchased redmi 9pro max mobile from MI side with no cost EMI offered.
So how can HDFC converted into term loan and charged me interest and processing fees with IGST.
Its not term loan, its a mobile purchase on no cost EMI offered.
Why should i pay interest and processing fees?
Here is my order ID [protected] .I had purchased redmi 9 pro max mobile for rs. 17302.37/_ from mi. Com side by hdfc credit card (card no.[protected]) on NO COST EMI for 12 month's.
So i was expected that my 12 months EMI should be 1441.86/_ because of No cost EMI offered to me.
But when i was get the statement form hdfc bank, i saw the interest Rs 151.38/_with IGST Rs.27.25/- and processing of rs Rs.199/-with IGST RS.35.82 charged, my EMI cost along with interest and processing fees and IGST include Rs.1758.86/-
why should i pay all this charges ?
i want action on this.its frustrating to see that HDFC charges all this, i thought HDFC have best service then other any bank but big disappointment.how could they convert no cost EMI in to term loan with all this charges.
why should i pay all this ?
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Oct 29, 2020
Updated by vishbit
still not gate any solution ????
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information