[Resolved] HDFC Bank — credit card charges issue without uses

Mdhameja

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302017

I am being sent mail and contacted thru phone for payment of credit card .
I am not using any credit card for last 10 years.
Suddenly bank is approaching to pay 13000/- + amount for no reason.
Why now does it going to effect my credit rating.
Seems bank is taking (dis)advantage and no one is ready to reply where the purchases is done & why i need to pay.
Many a times bank issues credit card & start charging for renewal and levy charges on this. Many be wrong issue of card . Not able to get details.
Hdfc bank does give any reference to contact in such things.

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Jun 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 14, 2018

Updated by Mdhameja updation is same as earlier.

Verified Support

May 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance