[Resolved] HDFC Bank — credit card charges waived off

pikU7

from New Delhi, Delhi

Address:	122001
Website:	www.hdfc.com

Due to some fraud cases happening in unitech cyber park where in my salary account is linked with it, my atm has been blocked and not even was able to access net banking.
I got 1 day late for credit card payment and its showing me 450 rs extra charges.
I request you to please wave off those charges. It will be difficult for me to pay those charges i am all the way discouraged by the services of hdfc credit card.
Please sort out this issue asap i request you.

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Jun 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance