[Resolved] HDFC Bank — credit card closure

SpriteVikas

from Bahadurgarh, Haryana

Address:

Jhajjar, Haryana, 124507

Hi,

I have a salary account in hdfc bank, acc no -[protected]. Bank has issued me a credit card which i would like to get closed. So i visited hdfc bahadurgarh branch on 23 july 2018 to apply for closure of my credit card. They asked me to write an application and submit it which i did. However even after 7 days i have not received any notification from the bank for the same. I tried contacting cusatomer support but seems like they do not entertain such cases. I request you to look into the matter and please proceed for closure of my credir card.

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Aug 31, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We observe that your credit card was canceled on July 30, 2018, and as on date, there are nil dues on the card account.

-Anay
HDFC Bank Customer Assistance

Aug 01, 2018

Updated by SpriteVikas Sir/Mam,

I am not sure if card has been really closed because I can still see the card listed in active credit cards on HDFC net banking. Please crosscheck the status.