[Resolved] HDFC Bank — credit card closure

Anukul Chandra

from Mumbai, Maharashtra

Address:

Near dlf promenade mall;, New Delhi, Delhi, 110070

Dear sir

I am anukul chandra having a hdfc credit card no [protected] which was expired last year on may 2018 and then i have requested for another card but i did not get that card due to the address issue, as i made this card through the office address, and then i left that company and now i am working in goa.

So i have visited the branches of the hdfc bank also here in goa but they are refusing to do so and saying that i have to go again to delhi to close this credit card account details.

And i have clear all the due amount against this card but still, i am getting the bills on every billing cycle after not using the card also.

Kidly help me closing this credit card

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Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and request you to reconsider your decision and provide us with more opportunities to serve you. In the event, you still wish to cancel the credit card, we request you to send us a duly signed form available at the below link to the below mentioned address for us to do the needful. http://bit.ly/2JLmS4p. HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Nadia
HDFC BANK Customer Assistance