[Resolved]  HDFC Bank — Credit card closure letter

Address:Bangalore, Karnataka, 560017
Website:www.hdfcbank.com

After making complete payment against my credit card, I have not get credit card closure letter.So many times I called executive guy, But he is not responded properly.After raising complaint in HDFC bank website also, I asked to call some numbers.But that numbers also not at all reachable.One of worst service I have never seen.Public sector banks are better.

Can you please send soft copy of my credit card closure letter to ayyps.[protected]@gmail.com

Credit card No : [protected]
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Apr 16, 2018
Complaint marked as Resolved 
I got call from HDFC cerdit card section and got letter
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 2 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance
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https://www.consumercomplaints.inHDFC BankHDFC Bank — Credit card closure letter
HDFC Bank — Credit card closure letter

2 Reviews
Ay ayps on Aug 1, 2016
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After making complete payment against my credit card, I have not get credit card closure letter.So many times I called executive guy, But he is not responded properly.After raising complaint in HDFC bank website also, I asked to call some numbers.But that numbers also not at all reachable.One of worst service I have never seen.Public sector banks are better.

Can you please send soft copy of my credit card closure letter to ayyps.[protected]@gmail.com

Credit card No : [protected]


Complaint Status
[Aug 01, 2016] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 1 Comment Updated: Aug 6, 2016
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HDFC Bank Customer CareVerified
on Aug 6, 2016
Verified Support

Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 2 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance
Reply
Pr Premchand K
0 minutes ago

Its been almost 10 times I dropped a address change and email change form in Hdfc banks..Every time they are missing to update my email id. I don't know whether they have educated staff or illiterates. Can't you guys have common sense of pestering a client for simple reason like this. Are you people don't know the difference between I and L in your keyboard dumb [censored]s. I have attached my business card along with form asked to change my address and email I'd..u guys again missed to add my email I'd..idiot bankers my email I'd PREMCHAND [protected]@GMAIL.COM...How many times do I need to tell u guys to update correctly..it is UPDATED AS PREMCHAND [protected]@ GMAIL.COM. Ask ur CEO to recruit educated sincere employess not a dumb [censored]s who don't know the difference between I and L..stupidity..I'm wasting my time to post this add here..HDFC credit catd is useless and very worse I have never experienced.regards prem

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