[Resolved]  HDFC Bank — credit card closure request not honoured

Address:Bangalore, Karnataka, 560040

The card closure request letter along with cut pieces of the card was sent by courier to the chennai office as advised by your (Hdfc) cc executive.

After 4 months am surprised to receive a payment outstanding for a credit card that i have not even activated.

I have the photo copy of letter sent to chennai office and the courier docket number.

I have also dropped the complaint letter for closure of card at hdfc vijayanagar (Bangalore) office.
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Sep 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with ur card details, and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
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