[Resolved]  HDFC Bank — credit card collection agent aggressive behaviour

Address:

Ghaziabad, Uttar Pradesh

Hello sir/mam,

I am highly disappointed with the way collection agents of such reputed bank hdfc are harassing their clients for collection. Sometimes due to situation anybody's payment can be delayed and by looking at their past record you can identify as well as if other person is assuring you of payment within stipulated amount of time one should listen and respect and not shout like anything. These collection agents have harassed my uncle who is senior citizen & heart patient by shouting and paying no regards even after multiple time assurance that payment will be done. I want you to assure that your agents will be well trained and behave because in case if due to their such behaviour something happens to client then filing case against bank would be the only option left with client and definitely trust of bank would also be gone