[Resolved]  HDFC Bank — Credit card collection agent issues

Address: banglore

I have a credit card due and i have in a position where i cant pay the full amount currently however that the collection agent called me and told me that he will help me to sort this and avail the option as a EMI but for that they want to verify the address once the verification done. they are forcing me to pay the 40K per month which is my total income.
Collection agent visit my home every day that to morning 6 AM and he will be standing near my gate everyday.

This is really a mental torcher which is giving me a thought to commit a suicide in front of your collection agent. and the collection agent was saying me that he understand my financial situation but his manager is rude to him and if he will not collect the 40k today 29.07.2021 he will come and shout to my family.

I request you to look into this please before i die. I can pay 20000 each month until due over direct to bank not to these collection agents

Thank you for saving my life
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Sep 4, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Phonebanking officers at https://bit.ly/3fhSez4 to review your request for further assistance.

-Zubin
HDFC Bank Customer Assistance
 
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