[Resolved] HDFC Bank — Credit card collection

Lgo033

Address:

600017

Date of Incident: 18th April 2017
Cust Id: 33961070
HDFC Tel no.:[protected]
Customer Tel no.: +91 [protected]
Issue: Credit Card collection department worst behaviour, behaving like rowdies and treating customers like slaves.

In this issue i have raised for settlement and closed respectively before the due date, Suddenly they called and threatning for unbilled amount of 70 rs. for that they are asking me to pay 10000 rs. - Eventhough they are not ready to listen the customer issuers directly they are threatning to reach my home and make my family ashame infront of others.

we are ignorant to face this kind of issue - Really shame to banking with HDFC Since last 7 years i do banking also transacted around 10 lakhs in that 5 lakhs alone paid as an interest.

Kindly involve in this issue and save us from rowdy bank.

Thanks & Regards,
S. Loganathan
+91 [protected]

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May 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query and will revert back in 3 business days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance