[Resolved] HDFC Bank — credit card collection

Malhar96

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400064

Hello my name is malhar mhapankar having an hdfc bank credit card... For some unavoidable circumstances i missed my payments for which they charged me which was pretty fine. Later on they sent some collection agents to my house who behaved very badly with my family. I requested them that i will make the payment with all charges and everything but they started abusing and also started shouting... Keeping the families reputation in mind i made the payment of whatever amount they were asking me to... They also gave me threats and said will come again and again... I couldn't sleep and they harassed me and also abused... Plz read this and give me justice... As i am going through lot of stress because of them.

Was this information helpful?

No (0)

Yes (0)

Jul 6, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 23, 2018

Updated by Malhar96 Plz do not disclose my name and contact details any further.

Verified Support

May 25, 2018

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance