[Resolved]  HDFC Bank — Credit card / complaint about hold my account balance

Address:

New Delhi, Delhi, 110058

Hi,

I Deepak Namdev credit card number- [protected] am writing to you regarding a big concern I am facing..

My salary of 20000 something got credited to my salary account and the whole fund was put on hold around 10300 I am in the process of settling my credit card and did not make payment last month as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 1 year ..I am trying to reach the collection department for the settlement of the card

Few minutes back i called on customer care exec took my complain and he gave me a no.[protected]/02/03 told me I will receive a call by 30 mnts and i also can call on same no and i called that no someone put me on hold afte that no one receive my calls on the numbers -[protected]/02/03/04..
And my two emi alredy bounced because of hold amount.

Please release the I understand the policies but the bank could have deducted the min dues..why the amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

I really need assistance because I am in great trouble..

Really, really look forward to you for some assistance..

Thanks,
Deepak Namdev
[protected]