[Resolved]  HDFC Bank — credit card customer care threatening

Address:East fort, 680004

Dear all,
My credit card emi payment date is on 12th and due to few reasons i couldn't pay my monthly installment on date and i paid after 12 days and the customer care people contact me and threatened also used vulgar language. I said i will pay with extra fine and they were not ready. A girl who spoke to me used her local malayalam slang and used her all power to threaten me and my family. I strongly want her to get behind the bars. She is still keep on disturbing me. I am a nri who is residing in gulf and i got ashamed of the behaviour from such a reputed bank.
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Jun 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, last four digits of your credit card num and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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