HDFC Bank — credit card decline

mandeep88

from Mumbai, Maharashtra

Address:

Chhappar B.O, Yamuna Nagar, Haryana, 133103

On 13/nov/2019 i had applied for credit card and i got the following response in mail.

We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (Which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that application for credit card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your credit card application status in our Bank's website : www.hdfcbank.com under the following path : Personal Products - Cards- Credit Cards - Track your Credit Card.

-Nadia
HDFC Bank Customer Assistance

Nov 24, 2019

Updated by mandeep88 R/Sir, mam
There are no any updation related to my credit card query, as you already revert me that we will take it inline for processing on fr 18.11.2019. But as per your online portal for checking status of credit car, no any updation is found, this one is showing declined as per earlier status. This is totally harrassment by your department and they taking customers queries as a fun.

Thanks and regards
Mandeep Singh
Cont no [protected].