[Resolved] HDFC Bank — credit card declined without any valid reason

Arjun Akolikar

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

While opening the bank account i applied for the credit card also.
After a few days of opening the account, i got multiple credit card verification calls all confirming whether i wanted the card or not and my address. But after that my application status is showing declined. I also called the customer care and they say we cannot tell you why it is declined.
There's no response after that.

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Sep 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned on the application form, 2.Date on which the application was submitted, 3.Place where the application was submitted, 4.Your latest contact numbers, 5.Your complete residence address along with city and pincode, 6.Name of the executive who has collected the application, 7.Contact details of the executive, 8. Your email address, 9.16 digit Application Reference Number.

-Nadia
HDFC Bank Customer Assistance