HDFC Bank — credit card delivery

agmansi97

from Chennai, Tamil Nadu

Address:

Thiruvamiyur, Chennai, Tamil Nadu, 600056

My name is mansi agarwal. I was unable to pickup the credit card delivered to me in july month but it was redirected back to thiruvanmiyur branch chennai.
I have again raised an application and called many people on 9th august and its been more then one month they are not able to track and dispatch one single credit card. Very bad customer service not expected from hdfc bank.

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and confirm having responded to your e-mail id on September 04, 2019. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance

Sep 17, 2019

Updated by agmansi97 I have already updated my details and sent an application. After that previous wednesday I got text saying card is dispatched but again called customer care they have no idea and still it is in the branch. Called a person and he saying the company might have rejected that's why it returned back. But i didnt get any update or call from courier.
This kind of service is not accepted from HDFC.