[Resolved] HDFC Bank — credit card - disapproved | |||
I applied my credit card for the first time after i got convinced by a hdfc bank sales executive even i have no interest in this. After a few days i got a reference number through which i started tracking the application process, one fine day i got a call from a executive that he want to verify the address and i told him don't come at office hours to the residential address because i will be there in office else i suggested him come to my office address or come to my home on saturdays. But after that i didn't get any response from the executive finally application has been disapproved. Again i attached my proof with the application as well as explaining the same in letter by requesting to reconsider my application. After a few days again my application has been taken in to the process but now this time nobody approached me for verification but application has been disapproved. Dear applicant, Subject : your credit card application Thank you for your interest in hdfc bank international credit card. We wish to inform you that your application has been considered in line with the bank's internal credit policy (Which is Based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) And operating/credit processes (Which include a combination of verifications, credit bureau reports and document Verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal Criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit Standing or your financial stability. We would be pleased to provide any other assistance/service that you may require. Thank you once again. Assuring you of our best attention at all times This is a computer generated letter and does not require signature. Please note that all credit card benefits/facilities including third party products as opted by you in the application will Not be processed due to non-approval of your credit card application. Any financial/non - financial liability arising due to The same would not be borne by the bank. App 18i[protected]o1 What is happening really i got frustrated because of this, i need to know specifically on what basis my application has been rejected. Was this information helpful? | |||
Dec 11, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 08, 2018 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments and in order to enable us further review your application, we request you to send to provide us with your available date and timing to [protected]@hdfcbank.com to enable us to assist you in this regard. -Anay HDFC Bank Customer Assistance | |||
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