[Resolved] HDFC Bank — credit card disapproved

Dr. T. Raghavendra

from Manuguru, Telangana

Address:

500018

I have received a call from hdfc credit card person and he told me that after checking all the details and confirming the my credit score and eligibility only he processed my application and executive collected my documents and even house verification is also over. And finally they have put a status as disapproved. This is second time i am getting rejected with hdfc. No issues with other cards where i am getting at same address. Once again check my details with my phone no and dob. [protected], 15/01/1985.
Do not play with customers with useless promises.

Was this information helpful?

No (0)

Yes (0)

Jan 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret to inform you that we are unable to approve your application as it does not meet the below mentioned internal criteria of the bank. As you may be aware, application for credit cards are put through the review process, as per the stipulated guidelines. Our internal guidelines encompass / include the following criteria : - Income proof verification - Address verification - Telephone verification - Internal credit score - Conduct of existing relationship ( if any) - Credit bureau checks - Repayment track record The Bank observes that your application did not meet some of the criteria listed above and hence, we were unable to process a credit card at this point of time.

-Nadia
HDFC Bank Customer Assistance