[Resolved]  HDFC Bank — Credit card discrepancy

Address:600053

Hi this is Rajitha and my credit card number is [protected] had a credit limit of Rs20000 which was a due to bank and people from hdfc bank reached my home to collect the same and spoke a settlement amount of Rs5000 to close the card on april 2016 but that was not done, and 22000 was deducted from my account till july and again for the same reason again 28000 is kept on hold in October 1st. For this reason I have contacted their customer's care several times in this number [protected] they said they cant relese this amount insted 3times they convinced me as arranging me a call back but its 3days late and I dint receive any calls yet, they also have these contact numbers [protected] velu, [protected]naresh, [protected],[protected] and few more numbers, No one picks the call in these numbers. Pls help me to get back my rs50000, as I am ready to settle this card in april2016 itself.
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Nov 6, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear sir,
Please help and kindly forward the personal loan statement immediately for my mail address loan account no. 36282127

Emai Id: prakash.[protected]@gmail.com

Thanks & regards,
Prakash Niwate

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