[Resolved]  HDFC Bank — Credit card division charging heavy fees

Address:

Pune, Maharashtra

I have been following up continuously with HDFC credit card division but still not getting any satisfactory answer from anyone. Following are few simple questions that I have been asking which HDFC credit card team has no answers: Why have I not received a fresh card after I blocked my old lost card? Why their sales executive asked me to apply for a new card and then denied me a new cards? If I am supposed apply for reissue of card then what is the process? What form am I need to fill up? What documents am I need to submit? Where should I submit the form? If my card is blocked even after paying the dues and I am supposed to call HDFC Pune division then why no one is answering those numbers? Most importantly without issiuing new card why am I getting montly statements and asked to pay montly charges?