This started a month back when hdfc bank officials started visiting my home asking for emi to be paid on the very same day harassing my old mom and younger sister to arrange money from anywhere.
Please note that i am married female and is living in australia with my husband.
In september i went to the bank in santacruz east branch to update my email address and australian mobile number for which i filled the form and submitted but my number never got updated, and so i do not know what charges are the putting on what.
Now my card is blocked and i can't access online banking, i need my statement to get an clear idea of the charges they are putting. (Credit card was for 45000rs charges put 22500rs) this has created so much stress here to me in australia.
My sister went several times to the bank asking for the statement to which they said that credit card is blocked and can't give statement, the recovery agents told the same thing that they can't share statement as it's not allowed.
The bank should know that i am not denying on any payment to be made but i want to know what are they charging me for, that is my right.
Please take action against this, as it has put me in mental harassment.
Regards,
Kashmira parmar
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