[Resolved]  HDFC Bank — credit card emi on purchase of electronic items (fridge)

I purchased a fridge on 01.11.2018 from electronic paradise, indira puram ghaziabad. At the time of payment the sales man and a representative of hdfc informed me that if i pay the amount through hdfc bank credit card, it will be converted into "no interest emi of 3/6/9/12 months and i will be entitled for 10% cash back also." on this i agreed and made payment through credit card. Lateron i came to know that 12 months emi has beeen made with interest @ 1.17%. I immediately lodge complaint at the showroom. They assured me again that there will be no interest on emi. I tried to lodge complaint at your customer care center but they showed their inability in lodging complaint in this regard as there is no procedure of lodging complaint in this regard.
I again request you to make my emi without interest otherwise i am not interested in emi with interest. Please let me know at the earliest so that i may take decision for further action in the matter.

Thanks

(Sandeep kumar)