[Resolved]  HDFC Bank Credit Card — EMI service atop without information

Address:Ludhiana, Punjab, 141007
Website:[email protected]

Dear HDFC Credit Card team.

I m using HDFC Credit card. My card number is [protected] . Due to some financial problem . Bank stop my EMI service without any information .i m not able to pay my credit card outstanding amount . And bank is Add some kind of penalties since long time and outstanding amount is more insures . I can't able To pay this any kind of bouncing Charges / late fees . its is request to you that kindly refund me all bouncing charges and late free . last month i m pay minimum amount 2798 /- and still my credit limit zero .So its request you for that kindly make me EMI for my outstanding Amount. 46589/- .
Pleas do the Need full for that.
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Mar 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir,
We hereby inform you that i am hdfc credit card holder having credit card no.[protected].
We already mail & fax to cancell our cedit card so many times but they ignored that matter & didn't even replied at once.
We request you to pl do the needfull & oblidge in this matter

Thanks & regards
Raihan

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