[Resolved]  HDFC Bank — Credit card enrollment fraud

Address:New Delhi, Delhi, 110017

For the past 10-12 days, I had been getting calls from HDFC regarding their Regalia Credit card. The associate communicated to me that based on the "Excellent credit score you have along with the Salary structure" you are entitled for Regalia Credit card. which comes with benefits such as "Complimentary Taj InnerCircle Gold membership" etc. The card had lifetime free membership if I attached my Mobile post paid bill as a reference & paid it using the new card for 3 months continuously. However, on the day of collecting the papers they conveniently changed their statement saying that "Sorry for the miscommunication". We need two utility bills, else we can only give you a lower card with lesser benefits. This is a clear case of cheating new subscribers into the Bank. I am contemplating to taking a legal action against HDFC for the same.
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

You can write to us at [protected]@hdfcbank.com along with the card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.


-Anay
HDFC Bank Customer Assistance

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