| Address: | Chandigarh, Punjab, 160001 |
Hello Sir,
Sadly to say but Today, 29/12/2015, it was the worst experience I had with the HDFC bank. A girl named Payal, called me on the behalf of HDFC bank from the number [protected] and asked me for the credit card payment. Before I could utter a word, she started to speak in such a rude and abusive language that "don't you understand that your payment is pending and you have to pay it and blah blah." It made me so shocked that I was not able to react at that time and told her to call me in half an hour. Then I don't know from where she got my Dad's number and called him in the same rude way that your son is not paying the money. What values have you given to him, when you can't pay it back, why do you borrow it. If we ask, who is she to ask my dad about the values he has given me. I admit that I am being late in making the payment but if you check my previous record, from 6 years, not a single payment was late. But due to some crisis at my end, I am not able to make the payment for now but I will surely clear all my dues in next few days. But these kind of calls are not acceptable. I will raise this issue if this happens again and want you to take a strict action against "Payal". Was this information helpful? | 
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