[Resolved] HDFC Bank — credit card extra bill

anshee

from Lucknow, Uttar Pradesh

Address:

201301

I had cc of hdfc bank with number -[protected]

1. I got a bill with non attachment
2. Then with attchment but could not open it as per the process. I just want to verify the chanrges which seems little higher then use.
3. Then i lost my card and i blocked it
4. I sent a numerous mail and call to get my last bill but no resoponse..

Afterwards they keep putting service other charges and made my 2000 purchase amount to around 10, 000 and not not giving noc on my purchanse amount.

With all converstaion i never get my last copy with reason that card is blocked which left me helpless

Please support, i am still ready to pay my purchase amount but there is no reason from my side to pay more then that.

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Mar 22, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We have already responded to your concerns through e-mail to your registered e-mail address on February 15, 2018. The reference number for the same is [protected]. We request you to refer the same and revert through mail for clarifications if any.

Anay,
HDFC Customer Service Assistance.