[Resolved] HDFC Bank — credit card false charges | |||
I got an hdfc credit card last year. A month later i got priority pass with the card. I was told that i can avail two complementary lounge visits per quarter. It seems later their policy changed but i was not intimated about it. I used the priority pass on 22nd july and i got a charge of inr 1700+taxes in september months's statement. I tried to call customer care but they are saying that i don't have any option other than paying the bill. They are not even closing my credit card. I want either my card to be closed or refund of the charges. Was this information helpful? | |||
Nov 16, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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