[Resolved] HDFC Bank — credit card fraud

rishabh4000

Address:

New Delhi, Delhi, 110052

We had a disputed transaction in October 2017. We had proof of:

1. Cancellation Confirmation from Merchant
2. ARN Details from the Merchant.
3. Refund Confirmation from the HDFC Bank.

Since October, I have visited Bank many times, called customer care atleast 50 times, and sent hundreds of email and Bank is not ready to refund the money.
One guy from HDFC is replying who does not have any idea of the Banking system and every employee working there is a shameless creature.
I have requested them either to share a number of Credit Card Dept where we can call or give us a call but Bank is nothing but fraud.

I only need to get this sorted, money to be refunded and never do with business with these fraud - HDFC BANK

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Nov 16, 2018

Complaint marked as Resolved

This is not resolved. None from Bank helped and did some resolution

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance

Apr 04, 2018

Updated by rishabh4000 Manoj,
I am not sure how much you are sensitized since you just copied the same email what another clueless employee from your fraud bank has sent a week back and then came up with another stupid email.

You know, I can predict your future and tell what next email you will be sending since you all do not use your brain and just copy paste emails. Learn the basics of Customer Service, just don't be stupid and send same stupid emails what your manager is asking you to send. Every case is different. Such a shame to see that you have all the proofs, evidence and even then you frauds do not accept.

How can you all be so irresponsible?

Apr 05, 2018

Updated by rishabh4000 Manoj,
I can see you are replying to all other frauds/scams done by HDFC. Looks like Pramod has asked you to not to reply since he at first place was extremely irresponsible and shameless to drag the issue.
He neglected the issue and gave excuses, and once all documents were e-mailed to him he was incapable and coward to accept the Bank's fraud.

Looks like, all employees of HDFC have been given some training on how to fool customers. At least some of your frauds will be exposed in this forum to the public.

Apr 10, 2018

Updated by rishabh4000 Proves HDFC has team of Fraud here as well. Have courtsey to reply

Jun 28, 2018

Updated by rishabh4000 Is there anyone from this Fraud bank to help? Only option is now to file a case against you faruds.

Jun 29, 2018

Updated by rishabh4000 @HDFC - Accept that you are Frauds or have the courage to reply and sort out the issue.