[Resolved]  HDFC Bank — credit card gst amount reversal

Hi,

Without my knowledge they were processed insta loan using my credit card. I made call to the customer care and my personal banker, they were confirmed some issues in the systems. They were given confirmation like will revert all the loan related transactions including gst, but the gst amount got deducted from my credit card. Why i need to spend the gst amount with out using the money.
I made a call to customer care, they said please drop an email to customer care services. Same i did but no response.

Request please provide more information on this.

My contact details : [protected]

Thanks,
Karthik. M
Was this information helpful?
No (0)
Yes (0)
May 23, 2019
Complaint marked as Resolved 
Reacived it
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information