[Resolved] HDFC Bank Credit Card — Harassment

Deepu8969

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110096

Hi,

I am credit card holder of HDFC bank since 2013. But from last 3-4 months failed make payment in time. However, I am making payments towards my card in regular interval. But from last 2 months i failed to make payments in time due to some financial crises. Today 30/11/2016 i am getting so many harassment/vulgar calls from a representative and he asking to pay the whole outstanding amount, I already requested him for a day to make minimum payment due on my card but he refused for one more day.

Please allow some more days to settle my whole amount. However i am ready to pay the minimum balance every month. I am an old customer of you bank. (Phone number : [protected])

Thank you
Deepak

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Jan 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

Request you to write to [protected]@hdfcbank.com along with your credit card details, contact/caller details and issue details. Please mention the reference Id TTU[protected] in the subject line and our concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance