HDFC Bank Credit Card — hdfc credit card complain

Address:

Gautam Buddh Nagar, Uttar Pradesh

My name is sudeep. I received a call from HDFC Collections department for full & final settlement of my card in the last Week. I agreed to make the payment in one go & they promised me to send me the settlement letter regarding the same.(Rs 8000) I was using a credit Card from HDFC Bank.[protected]. After the talk to your bank collection guys for settlement part they have debited to my bank account for the full outstanding amount(17000) & not the agreed settlement amount. I am badly hurt with their this act as even on my agreeing to pay the full settlement amount they have debited my bank account with the total outstanding.plz take corrective action on this. Plz Help With best wishes, Sudeep naskar