[Resolved]  HDFC Bank Credit Card — Hdfc credit card fake promises

Address:	Mumbai City, Maharashtra
Website:	hdfcbank.com

This is to bring to your notice that i am a diners club credit card holder of hdfc bank card no.[protected]

1 when i was sold this card i was promised many things which would be offered to me by hdfc credit card department, but till date i have not received any such offers from hdfc bank.

2 due to some personal issues i was unable to clear my credit card bill for some months, your bank collection department people tortured me like nothing to make payments. At one point they even abused me over phone.
A.in september 2016 to my surprise, i came to know that my hdfc bank account was kept on hold without intimating me and without my knowledge and i was unable to use my account for making transactions.
B. After calling phone banking officer i was came to know that the credit card department have kept my account on hold for nonpayment of dues.
C. Can i know who has given an authority to credit card department to keep my account on hold?

3 your bank representative fooled me by offering credit card by promising various offers which they have not yet fulfilled till date

4 without informing me they took my signature in blank form of credit card and took my consent to hold my account for nonpayment of dues

5 failed to give me proper information of products and false promises by hdfc credit card department due to which my account was on hold and my emi’s bounced back and i was charged heavily for non-payment of emi

6 my credit card has been blocked since then and even after making complete payment of dues, i am still being asked to make payments for my credit card. Below trail mail for your reference.

This is mental torture and agony for me by hdfc bank and credit card department.

Kindly look into this and provide me answers for all my queries raised above. Non receipt of reply, will force me to take legal actions against the bank by forcing me to go to consumer court.

Regards

Florine sequeira