[Resolved]  HDFC Bank — Credit card hidden Charges

Address:560021
Website:HDFC

As am the Credit card holder of HDFC, as i got card on March 2016, till August it was good, all the charges i used to pay correctly and also they were not charging any extra, but september they have been charging unnecessarily, telling those taxes service taxes, overlimit taxes minus balance taxes, even my account would have went minus balance why they allowed to swipe the card, they could have stopped the payment, , , every month my bill used to come 7 to 8 thousand, i paid due amounts, , but this time they have charged 11812, and november 15881 rs charges, am shocked why these much charges, wen called customer care they even donno for wat charges had been charge, they tell different reason which is out of topic, , , , and this month on 15 november my credit balance was 4484 rs, and due was lesser then 6 thousand, and on 18 bill generated, and i saw my credit is 4.87 rs and bill was 15581 approx, which am shocked how come they have charged so much which is more than 5 to 6 thousands...these are hidden charges and unexpected charges which they dint informed, and cheating the customer by charging unnecessarily, , , my credit limit they have added in the bill and minused in limit, , , , i want clarification on this and also proper resolution for the expected hidden charges
Was this information helpful?
No (0)
Yes (0)
May 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 29, 2016
Updated by Saam Pc
My Card ending number is 1264, and my Contact number is [protected], and email Id is [protected]@gmail.com
Verified Support
Nov 30, 2016
HDFC Bank Customer Care's response
Dear Customer,
We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your credit card details, issue details and registered contact number, mentioning Reference Id TTU29111631 in the subject line for us to assist you better.

- Anay
HDFC Bank Customer Assistance.
Dec 10, 2016
Updated by Saam Pc
I dint get the resolution on this issue, wen ul be providing the details on the same
Dec 16, 2016
Updated by Saam Pc
I dint get any resolution, but charges only am paying wrongly, pls as priority action this, , , one of the executive called and behaved rudely...what is the service you are giving
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information