[Resolved] HDFC Bank — credit card issue | |||
I have got a call from hdfc bank for credit before 15 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. After complete my verification i got reference number 19c[protected]o3 but after got reference number am checking online there is showing decline.. What is this.. Why is showing this please tell me about this reason. Was this information helpful? | |||
May 2, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 27, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability. -Zubin HDFC Bank Customer Assistance | |||
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