[Resolved] HDFC Bank — credit card/ lien marked

mohdbilal93

from Delhi, Delhi

Address:

New Delhi, Delhi, 110017

Hi.
Hdfc bank has put a lien on my account after its executives asked me to make the payment of rs. 4500 and assured me that i won’t have any issues.

I have screenshots to prove that hdfc executives have contacted me and asked me to make the payment as soon as possible and assured me that i can make the payment by dec 31, 2018

I made the payment on dec 28, 2018 but the lien has been marked

I am going through a very emergency medical state and my dad is admitted
I use the account to get the funds transferred for my dads medication

I requested hdfc again and again, even through the emails to please remove the lien as i had already made the payment but then no action has been taken

My salary will go completely into this lien marked
I’m in a very serious state of mind if i don’t get my salary since my dad is admitted.

Please get my lien removed today. I request you still.

Thanks.

Account no. [protected]
Hdfc credit card : ending with 2640
Please contact me : [protected]
Please have the lien removed today, i again request you.

+3 photos

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Dec 31, 2018

Complaint marked as Resolved

You removed lien but after deducting ₹6000. Sad but it’s okay. Thanks

HDFC Bank customer support has been notified about the posted complaint.

Dec 30, 2018

Updated by mohdbilal93 I have contacted Customer care and Credit Card department but nobody is willing to help me.
Why wrong have I done? I was asked to make the payment, I have made extra payment instead and you have put a lien on my account.

I want a total refund of my money if that is deducted in lien marking. Ideally I should have had the lien marked removed. My salary is due to be deposited tomorrow and I am going through a medical emergency. Who will repay me if my salary goes into this ? Just because of the careless nature of your executive to not respond to the case.

I’m attaching you a screenshot for you to see how much I have followed up on this.

Repay me for a what I will lose.

Verified Support

Dec 31, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance.