[Resolved]  HDFC Bank — credit card made without my consent

On 13 th july 2018 i started receiving messages regarding a credit card processed without my consent. I didn’t accept it when send by courier. Complained to my personal banker but nothing happened. By declining the card and by sending several mail, matter was sorted. But now again i am receiving messages the same messages regarding a credit card. Even some charges have been deducted, request hdfc to refund the same or i’ll take a legal action against them.
A/c number-[protected]
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Apr 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Mar 28, 2019
Updated by Raghav270297
Block/finish the card and refund the charges if deducted any
Mar 28, 2019
Updated by Raghav270297
Block/finish the credit card and refund the charges (if deducted any)
Mar 28, 2019
Updated by Raghav270297
Pls check the image, i receive this kind of message for the card which doen’t exist

Verified Support
Mar 28, 2019
HDFC Bank Customer Care's response
Dear Customer,

We observe that your credit card was sent to your mailing address and returned undelivered. Further, the same was subsequently destroyed due to security reasons after a time span of 30 days. In the event of any change in mailing address, we would require a duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details to enable us to do the needful. https://goo.gl/HxeMXF The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Anay
HDFC Bank Customer Assistance
Mar 29, 2019
Updated by Raghav270297
If the credit card has been destroyed, then why i am receiving messages from your end.
Mar 29, 2019
Updated by Raghav270297
I don’t need the credit card, i never wanted one. Destroy the same
Mar 29, 2019
Updated by Raghav270297
Credit card is made without my permission, i never wanted one. Issue is not my address. Issue is that card was made without my consent, i never want a credit card
Complaint comments 

Comments

Hi
i am moving to qatar. where i dodnt have network for mobile. for any transactions i am unable to get otp on mobile. is there any option that i can get a otp on email for my credit card

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